Shipping policy
Last updated: 04/02/2026
At Negomi Swimwear, we’re committed to delivering your order as quickly and smoothly as possible. Below you’ll find everything you need to know about how and when your order will be shipped.
Order Processing Times
All orders are processed within 1–3 business days (excluding weekends and public holidays) after receiving your order confirmation email.
During peak periods or product launches, processing times may be slightly extended — but we’ll always keep you informed.
Shipping Within Australia
We currently ship Australia-wide.
Estimated delivery times:
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Standard Shipping: 3–7 business days
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Express Shipping: 1–3 business days
Delivery times are estimates and may vary depending on your location and Australia Post or courier delays outside our control.
International Shipping
We offer international shipping to selected countries.
Estimated delivery times:
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International Standard: 7–21 business days
International shipping times may vary due to customs processing and local postal services. Any customs duties, taxes, or import fees are the responsibility of the customer.
Shipping Costs
Shipping costs are calculated at checkout based on your location and selected shipping method.
Any promotional free shipping offers will be clearly stated at checkout.
Order Tracking
Once your order has been shipped, you’ll receive a shipping confirmation email with tracking details so you can follow your delivery every step of the way.
Delays & Lost Parcels
While we do our best to ensure timely delivery, Negomi Swimwear is not responsible for shipping delays caused by carriers, weather events, or customs processing.
If your order appears lost or significantly delayed, please contact us at hello@negomiswimwear.com and we’ll assist you as quickly as possible.
Incorrect Shipping Details
Please ensure all shipping details are correct at checkout. Negomi Swimwear is not responsible for orders delayed or lost due to incorrect or incomplete address information provided by the customer.
Contact Us
If you have any questions about shipping or your order, reach out to us at:
PO Box 1780
Southport BC, QLD 4215
Australia
We’re always happy to help 🤍